FAQ

Please read it carefully and understand it. Thank you.

Shopping

Quality Guarantee

All items will be checked by our staff before ship out. You will have not to worry about getting a defective products. We want our customers to have the best experience shopping with Amank.

Return/Refund Policy

We offer our customers a free return and exchange if the mistakes from our side.

Eligible for free return and exchange :

  • We shipped the wrong Size/Color of the ordered item.
  • We shipped a defective product.

Not eligible for free return and exchange :

  • Customer want to change Size/Color after received item.
  • Defective item cause by courier or customer.

Payment

Safe Payment Gateway

AMANK Brand uses the safest payment gateway. We guaranteed to our customers to have not to worry when making the transition with AMANK.

Our Payment Gateway

  • Credit/Debit Card
  • Kipplepay – FPX

Shipping

Shipping Rules

All shipping costs are calculated by weight. The more item a customer bought the more weight will add up. Therefore, the cost will be increased.

Our default cost for shipping for under 1 KG is RM10.

Courier

Our goal is to deliver your order as soon as possible. We only use the fastest courier available for your address.

This is the list of the Courier :

  • JNT Express
  • Pgeon Express
  • Ninja Van
  • Pos Laju
  • Gdex

Tracking Order

Your order will be available for tracking 24 hours after we’ve updated your tracking number. 

You will receive an email with a tracking number and tracking link.

All tracks will be handle by the Courier service.

Please note, we will not be responsible if the courier service has caused any damage to the product. However, our team will do what we can to assist you.

Close
Close
Sign in
Close
Cart (0)

Cart is empty No products in the cart.





  • No products in the cart.